Frequently Asked Questions (FAQ)

• Our camps run from 9am to 3pm. Morning snack is from 10.30 to 11.00am and lunch between 12.30 and 1.30pm.

Lakeside campus

• Children should arrive by 8.45pm (follow the signs when you arrive).
• Registration takes place at the Bus Bay at your allocated camp table. This information will be shared in your welcome email sent on Thursday prior to your camp week. (If unsure of where to go, please check in at the enquiry table in the bus bay).
• All students should be collected from the Bus Bay at 3pm.

Tanjong Katong campus

• Children should arrive by 8.45pm (follow the signs when you arrive).
• Students can go straight to their allocated classroom. This information will be shared in your welcome email sent on Thursday prior to your camp week. (If unsure of where to go, please check in at the enquiry table in the canteen)..
• Please collect your child from their classroom at 3pm.

If it is your child’s first time at camp, don’t worry, our camp leaders will guide you to ensure your child settles quickly into camp life.If an adult other than the one registered will be collecting your child, please email us at holidaycamps@cis.edu.sg to let us know.

All children need to bring a packed lunch, snacks and a water bottle. Anything else that your child needs to bring to camp will be in the welcome email that is sent the Thursday before your child’s camp starts.

Once booked, free camps cannot be changed. If you want to choose an alternative paid-for camp after you’ve registered, please email us at holidaycamps@cis.edu.sg and we will do our best to accommodate you. Once the camp starts transfers between camps are not allowed.

Price: $80 for a one week camp (5 days), per child to and from camp.

• The camp bus service is not a door to door service. Buses collect and drop campers (children) off at 20 pre-designated points*. Pick up and drop off points are outlined by campus: Lakeside campus or Tanjong Katong campus.
• The camp bus service is only available to Junior Kindergarten students and above. No younger siblings allowed.
• Pick up and drop off must be at the same bus stop. Buses will wait for 1 minute after the designated timing before moving to the next point. Please be punctual to avoid any inconvenience.
• After selecting the bus option in the camp registration form, parents must complete and send this form to Yeap Transport.
• The morning bus service will arrive at school by 8.45 am, so children are ready for a 9am camp start. After camp buses leave around 3.10pm.
• Please be at your bus stop 5 minutes early, ready for your bus arrival!
• IMPORTANT! Children in grade 2 and below must be met by an adult at their respective drop-off point. They will not be allowed to leave the bus if there is no adult present. Children in grade 3 and above will be dropped off with/without an adult present.
• All buses have an attendant on board to supervise the children.
• To make any changes to the bus stop you selected or to enquire about your bus booking, please contact Yeap Transport directly. Any changes must be made at least 7 days before each camp. Failure to do so will result in bus fees being forfeited - no refund will be given.
  - For Lakeside campus email cisls@yeaptpt.com or phone 6316 1419.
  - For TK campus email cistk@yeaptpt.com or phone 8298 1903.
• For insurance reasons, only registered bus riders are allowed on the bus.
• All buses are licensed by the Land Transport Authority (LTA), have seatbelts, and are fully air-conditioned.

*We require a minimum number of bus registrations before we confirm bus services.

• All fees must be paid in full to the school within 7 days of submitting an online application, or before the commencement of the programme (should the camp commence less than 7 working days from the date of application).
• Your child's place will only be confirmed upon receipt of the full fee payment. Until payment is received, the enrolment is subject to availability.
• In the event that camps are cancelled due to COVID-19 related Singapore government restrictions, all fees paid will be fully refunded. No other refunds will apply, holiday camp fees, once paid, are non-refundable.

By telegraphic transfer/wire

Please note that all remittance fees and charges must be borne by the payer. Your invoice number serves as the bank transfer/wire reference number.

By NETS

NETS payments, in Singapore dollars, can be made at the Finance counter in main reception during office hours.

By credit card

Credit card payments can be made via independent third party provider CardUp at https://cardup.co/cis. CardUp charges processing fees for all credit card payments - please refer to their website for details.

By PayNow (participating Singapore based banks only)

1. Log in to your bank’s internet banking platform or mobile banking app
2. Select the option to make a transfer > and select PayNow
3. At the PayNow transfer screen, enter this code (UEN) 199002243HDBS
4. Verify the name of the recipient (Canadian International School)
5. Enter the amount to be transferred
6. Enter your CIS invoice number into the description/reference field
7. Submit and confirm to make payment

By QR Code (participating Singapore based banks only)

1. Log in to your bank’s mobile banking app
2. Scan the QR-code below
   
   

1. Verify the name of the recipient (Canadian International School)
2. Enter the amount to be transferred
3. Enter your CIS invoice number into the description/reference field
4. Submit and confirm to make payment

Please contact our Finance Department at +65 6467 1732 for further information.