Frequently Asked Questions (FAQ)

Camps at CIS range from $450 - $780 (inclusive of GST).

Fees include:

• Morning snack, lunch and drinks
• Camp t-shirt
• Camp name badge
• Celebration certificate
• Field trips and/or special on-site activities or guest speakers (where applicable)

Fees do not include bus transportation. See the bus transportation section for further details.

CIS camps are for children (aka campers) aged 4 to 17. Our camp leaders develop programmes that are developmentally appropriate for each age group.

Important points:

• Children must be booked in an age grouping aligned to their age, by the time the camp starts. No exceptions.
• Children joining the age 4 to 5 camps must have turned 4 by the time their camp starts. No 3 year olds allowed.

• CIS camps run from 9am to 3pm, Monday through Friday (public holidays excepted).
• Camp pricing will be modified where a public holiday falls on a weekday.
• There are no half day or shorter camp week options.
• Morning snack is from 10.30 to 11.00am and lunch between 12.30 and 1.30pm, refer to the lunch and snacks section.
• Daily activities are outlined in the camp specific timetables.
• Changes to the timetable may occur without prior notice.

Parents must book camps for their child(ren) as all communication including the welcome email will be sent to the registered email address.

Once you have completed your camp booking, a confirmation email will be sent with your camp invoice to the email address used to register. Please check your SPAM/JUNK email folder and email us if you do not receive this.

Unfortunately, we do not accept group bookings.

If your child’s level of English proficiency is low, they are able to join, however, there may be some camps that are more suited to their English language level. Please email us at holidaycamps@cis.edu.sg so that we can guide you on your choice of camp.

Hooray! No uniform is needed at camp. All campers should wear comfortable clothing, closed-toe shoes (no flip flops please) and bring a filled water bottle, hat/cap, sunscreen. Please note that children will not be allowed to use devices during the camp day, unless that device is a camp requirement.

Anything else that your child needs to bring to camp will be in the welcome email that is sent the Wednesday before your child’s camp starts, however, we strongly encourage that you refer to the detailed camp description and timetable at the time of booking.

PLEASE NOTE: The welcome email will be sent to the email address under which the camp was booked. (Please check your SPAM/JUNK folder if you do not receive it.)

You must provide us with a local Singapore phone number should we need to contact you for an emergency.

As campus access is restricted during the camp day to campers and staff only, parents are asked to leave the campus immediately after drop off and pickup.

Morning arrival

• Our campus opens to campers from 8.30am, and all children should plan on arriving by 8.45am and no later than 9am.
• Upon arrival, please go to the level 1 canteen, find your camp table and register with the camp leader.
• Campers taking the school bus will be met by staff and escorted to their camp table.
• Camp leaders will guide first time parents and children to ensure a smooth camp experience.

Afternoon departure (pick up) - Parents collecting

• Our campus opens to parents at 2.55pm to facilitate a 3.05pm pick up.
• The level 1 canteen will open to parents after ALL campers have arrived at their tables and bus campers have been dismissed.
• Parents collect their child(ren) from the same tables as arrival.
• Parents and campers are asked to leave campus by 3.30pm latest.

Afternoon departure - Campers travelling alone (prior parent notification is mandatory)

• Children aged 9 and above are allowed to travel home alone, but parents MUST email holidaycamps@cis.edu.sg before camp starts. If this does not happen, children will not be allowed to leave without a parent, as your consent will not be on record.

More information about daily procedures will be shared in your welcome email sent the Wednesday before your camp starts.

• Parents are allowed on campus for morning drop off (8.30-9am) and afternoon pickup (2.55-3pm). Our campus is closed to parents at all other times.
• Only selected Creativity & Performances camps offer a Friday showcase (2.30-3pm) that parents may be invited by email to attend. Joining camp(s) on other days or at other times is strictly not allowed.
• For privacy reasons, no photos or videos will be shared with parents.

About Yeap Transport

• Yeap Transport, an independent provider, offers campers a paid camp bus service.
• All buses have an attendant on board to supervise the children.
• For insurance reasons, only registered bus riders are allowed on the bus.
• All buses are licensed by the Land Transport Authority (LTA), have seatbelts, and are fully air-conditioned.

Registration & pricing

• Weekly bus fees are $120 for a one week camp (5 days), per child to and from camp. There is no proration for shorter duration camps due to public holidays or other non-attended days.
• After selecting the bus option in the camp registration form, parents must complete and send this form to Yeap Transport. Only one bus stop is possible, meaning campers must be picked up and dropped off at the same bus stop.
• A minimum number of 6 campers per bus are needed before Yeap Transport will confirm bus services.

Bus journeys

• The camp bus service collects and drops campers (children) off at 12 pre-designated points* - not at their doorstop. Pick up and drop off points are outlined - here.
• Campers should be at the bus stop 5 minutes early, ready for bus arrival. Buses will wait for 1 minute after the designated timing before moving to the next point.
• IMPORTANT! Children aged 8 and below MUST be met by an adult at their respective drop-off point. They will not be allowed to leave the bus if there is no adult present. Children aged 9 and above will be dropped off with/without an adult present.
• Morning buses arrive at Lakeside by 8.45am, so children are ready for a 9am camp start.
• Camp buses leave Lakeside around 3.10pm.

Change requests?

• To make any changes to the bus stop you selected or to enquire about your bus booking, please contact Yeap Transport directly. Any changes must be made at least 7 days before each camp. Failure to do so will result in bus fees being forfeited - no refund will be given.
• Email : cisls@yeaptpt.com
• Phone : +65 6316 1419

A morning snack, drink and lunch is included in the camp fees. A meat and vegetarian option will be available each day. You can view the menus below:

• Main Menu
• Vegetarian & Allergy Menu

If your child does not like what is available on any given day, please pack a snack and lunch accordingly. Please note that no refund is available and that CIS operates a no nuts policy.

Please refer to our camper behavioural expectations policy here.

All camp invoices once paid are non-refundable, no exceptions.

In cases where a camper misses a full week of camp due to illness, a full or partial refund for that week may be provided once a medical certificate is supplied. There will be no partial refunds for odd sick days.

• All fees must be paid in full to the school within 7 days of submitting an online application, or immediately if the camp commencement date is less than 7 working days from the date of application.
• If payment is not received by the deadline then your registration will be cancelled and the place opened up to someone else.

By telegraphic transfer/wire

Please note that all remittance fees and charges must be borne by the payer. Your invoice number serves as the bank transfer/wire reference number.

By credit card

Credit card payments can be made via independent third party provider CardUp at https://cardup.co/cis. CardUp charges processing fees for all credit card payments - please refer to their website for details.

By PayNow (participating Singapore based banks only)

1. Log in to your bank’s internet banking platform or mobile banking app
2. Select the option to make a transfer > and select PayNow
3. At the PayNow transfer screen, enter this code (UEN) 199002243HDBS
4. Verify the name of the recipient (Canadian International School)
5. Enter the amount to be transferred
6. Enter your CIS invoice number into the description/reference field
7. Submit and confirm to make payment

By QR Code (participating Singapore based banks only)

1. Log in to your bank’s mobile banking app
2. Scan the QR-code below
   
   



3. Verify the name of the recipient (Canadian International School)
4. Enter the amount to be transferred
5. Enter your CIS invoice number into the description/reference field
6. Submit and confirm to make payment

Please contact our Finance Department at +65 6467 1732 for further information.

Canadian International School
7 Jurong West Street 41
Singapore 649414

Main Reception (during camp): +65 6467 1732
Holiday Camp enquiry hotline (prior to camp starting): +65 6436 6634
Email : holidaycamps@cis.edu.sg

Bus enquiries: +65 6316 1419
Email : cisls@yeaptpt.com